Sustainable Distance Learning in Higher Education: Exploring Artificial Intelligence's Role in Personalization and Engagement

Abstract

The present research uses the Community of Inquiry (CoI) framework to explore how artificial intelligence (AI) functions in higher education through onlinelearning in terms of individualization, participation, and sustainability. 15 semi-structured interviews were conducted to using a phenomenological qualitative technique to learn about the experiences of pupils using artificial intelligence-powered learning resources. Results show that AI improves classroom presence by automatic feedback, focusing on educational directions, and providing immediately educational guidance. While AI reinforces ability to think through dynamic models, personalized tests, and engagement components, it also improves interpersonal interaction by encouraging collaboration among peers and lowering isolation. Concerns around confidentiality of information, accountability, and bias in artificial intelligence, however, draw attention to moral dilemmas. Additional research on artificial intelligence function in learning through experience, interpersonal communication, and responsible leadership is suggested by the study. Future based on artificial intelligence education must prioritize inclusion, convenience, and human-AI cooperation in order to produce long-lasting, fair, and successful remote learning opportunities.